We collect personal information including your name, date of birth, email address, phone number, PAN number, employment details, income information, and location data to facilitate loan applications and provide personalized financial recommendations.
Your information is used to:
• Process loan and credit card applications
• Provide personalized product recommendations
• Check eligibility for financial products
• Improve our services and user experience
• Communicate important updates and offers
• Comply with regulatory requirements
We share your information with our lending partners and financial institutions only when you apply for a product. We do not sell your personal data to any third parties for marketing purposes.
We implement bank-grade encryption and security measures to protect your personal and financial data. All data transmissions are encrypted using SSL/TLS protocols.
When you opt to check your credit score, we access your credit report from credit bureaus with your explicit consent. This is a soft inquiry and does not affect your credit score.
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data by contacting us or using the Delete Account option in the app.
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing
We use analytics tools to understand app usage patterns and improve our services. No personally identifiable information is shared with analytics providers.
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.
For any privacy-related queries or concerns, please contact our Data Protection Officer at privacy@creadxmoney.in.